Volunteer Mediators Needed – Community Mediation Centre (CMC)

25 Mar 2025

The Community Mediation Centre (CMC) is currently recruiting Volunteer Mediators and is seeking individuals who are proficient in English and another local language or dialect. If you meet the criteria and are passionate about contributing to a harmonious community in Singapore, consider applying!

Merry Christmas To All iiM Members!

23 Dec 2024

Seasons Greetings To All

Mandatory mediation a first step in settling disputes between neighbours: Minister Edwin Tong

12 Nov 2024

In a move aimed at fostering harmony and resolving conflicts, Singapore has introduced mandatory mediation as an initial step in settling disputes between neighbors. This new approach, announced by Minister for Culture, Community and Youth Edwin Tong, emphasizes a constructive and collaborative path to address grievances, reducing the need for legal escalation. This proactive initiative seeks to build stronger community ties and a more empathetic society. To explore the full details and understand how this policy could impact neighborhood relations, read the complete article here.

Mandatory mediation a step in the right direction in solving neighbour disputes: Experts

12 Nov 2024

Experts are calling Singapore’s new mandatory mediation approach a positive step forward in managing neighborhood disputes. By encouraging neighbors to resolve conflicts through guided discussions, this initiative aims to foster understanding and reduce tensions without resorting to legal measures. This shift reflects a growing emphasis on community harmony and proactive conflict resolution. To learn more about how experts view this approach and its potential impact, read the full article here.

New government unit to investigate severe neighbour disputes, could deploy noise sensors under proposed law

12 Aug 2024

A new government unit in Singapore, the Community Relations Unit (CRU), will soon have the authority to investigate severe noise and hoarding disputes between neighbors, following the introduction of a new Bill. This unit, part of an enhanced Community Disputes Management Framework, will be able to deploy noise sensors and enforce mediation in difficult cases where informal efforts have failed. Initially piloted in Tampines, the CRU aims to address the growing number of noise-related complaints, especially post-pandemic, and provide a structured approach to resolving disputes. Read more to learn about how these changes will impact neighborhood harmony. Click here for the original news article.

WANTED : Part Time iiM Admin

1 Aug 2023

WANTED : Part Time iiM Admin

Mediation, online dispute resolution help workers recover owed wages

25 Jul 2023

A new report on employment standards by Singapore's Ministry of Manpower (MOM) and the Tripartite Alliance for Dispute Management (TADM) reveals that over 80% of salary claims in 2022 were successfully resolved through mediation. The Straits Times shares the stories of three employees who recovered wages owed to them after disputes with their employers. These cases highlight issues like wrongful salary deductions and unpaid overtime, and show how TADM's mediation process helped these workers, including a driver denied pay after resigning and a teacher whose salary was withheld due to unexpected deductions. Read more to discover their experiences and outcomes. Click here for the original news article. 

Celebrating the 6th Anniversary of the International Institute of Mediators (iiM)

21 Mar 2023

Today marks a significant milestone in the world of mediation, as the International Institute of Mediators (iiM) proudly celebrates its 6th anniversary. Since its inception in 2017, iiM has grown exponentially, and now boasts a vast network of mediators from around the globe. On this momentous occasion, we would like to extend our heartfelt gratitude to all the supporters who have played an integral role in iiM's remarkable journey.

The International Institute of Mediators has been unwavering in its mission to promote mediation as an effective, efficient, and accessible means of dispute resolution. With a strong emphasis on collaboration and professionalism, iiM has become a leading authority in the field, providing support, resources, and training to mediators across the world.

Mediation to be Mandatory for Noise Disputes Between Neighbours

28 Feb 2023

In Singapore, mediation will now be mandatory for three categories of community disputes, including noise-related disputes, resurfaced disputes after mediation, and disputes where parties want to file a claim with the Community Disputes Resolution Tribunal. The move is part of efforts to encourage amicable and early resolution of such disputes, as an increase in quarrels between neighbours has been observed in recent years. If parties do not attend mandatory mediation sessions, they may face penalties or will not be able to file a claim at the CDRT. The goal is to increase the chances of such disputes being resolved amicably, with statistics showing that mediation is highly effective in helping neighbours resolve disputes. A mechanism will also be created for settlement agreements by the Community Mediation Centre to be registered and enforced as a CDRT order.

For more info on the original news article, click here.

Mandatory Mediation for Three Types of Disputes in the Community to Be Implemented

28 Feb 2023

According to a report in Lianhe Zaobao, mandatory mediation in the community is set to be implemented in the near future. It has become apparent that possessing the skill set of mediation is crucial for anyone who desires to contribute to the community, as it is a powerful tool for fostering a strong and united community.

Partnership with Fernvale Mediation Centre

25 Sep 2022

iiM is collaborating with Fernvale Mediation Centre (FMC) by encouraging residents to adopt amicable methods of resolving disputes that may occur in the community and neighbourhood.

Signing of MOC between DASL and iiM

16 Sep 2022

iiM signed a memorandum of cooperation with the Dormitory Association of Singapore Limited (DASL) on the occasion of the 10th Anniversary of DASL.

Budget debate: Mandatory mediation being considered for some community disputes

10 Mar 2022

SINGAPORE - Neighbours embroiled in some disputes may have to undergo mediation before they can take their quarrel to a community tribunal for a ruling, said Minister for Culture, Community and Youth Edwin Tong on Thursday (March 10).

Mediation may be made compulsory in cases of neighbour disputes as inter-agency committee reviews measures

02 Mar 2021

An inter-agency committee is conducting a “comprehensive review” of the Community Dispute Management Framework that helps to manage disputes between neighbours. Authorities could, for instance, make it compulsory for parties to turn up for mediation and counselling. Read the complete article here.

Union Training Assistance Programme (UTAP)

25 Mar 2020

Under the iiM and NTUC collaboration, from 1st April 2020, our courses are now supported by the Union Training Assistance Programme (UTAP) funding from NTUC.

UN Convention that promotes mediation to resolve trade disputes moves closer to entry into force

25 Feb 2020

Singapore and Figi have become the first countries to ratify a UN treaty that promotes mediation as an alternative and effective method for resolving trade disputes, thus making an important step towards its entry into force.

Photo credits: UN Photo/Manuel Elias

Judge orders mediation to end stalemate over former GM plant site

31 Jan 2020

INDIANAPOLIS — There could be progress in efforts to end the complicated legal stalemate over valuable land just southwest of downtown Indianapolis where General Motors once had its stamping plant. Read the complete article here.

Forum: Mediation best way to resolve neighbour disputes

20 Jan 2020

Many views have been expressed on the issue of neighbour disputes. What is clear is this - neighbour disputes are a common problem faced by many.

Photo credits: ST PHOTO/KUA CHEE SIONG

MOU Signing Ceremony between iiM and CDE

19 Jan 2020

Centre for Domestic Employees (CDE) tying up with the International Institute of Mediators (Singapore) (iiM) Provide mediation services for contractual disputes.

Singapore Prepares To Be Among The First Countries To Ratify The Singapore Convention On Mediation

06 Jan 2020

MOU Signing Ceremony between NTUC FSE & iiM

28 Dec 2019

NTUC Freelancers and Self-Employed Unit (U FSE) and International Institute of Mediators (iiM) inked a collaboration agreement to better serve the needs of the freelancer community in Singapore.

SIMI Registered Service Provider

05 Dec 2019

iiM is also recognised as a SIMI Registered Service Provider (SIMI RSP) and SIMI Qualifying Assessment Program (SIMI QAP).

46 countries sign international mediation treaty named after Singapore

09 Aug 2019

SINGAPORE - Forty-six countries signed the Singapore Convention on Mediation on Wednesday (Aug 7) - the day it opened for signatures.

Photo credits: ST PHOTO/MARK CHEONG

54 nations to attend S'pore Convention on Mediation signing

30 Jul 2019

The United States and China are set to be among the first countries to sign a convention on mediation that is named after Singapore.

Photo credits: ST PHOTO

MOU Signing Ceremony between iiM and AEAS

25 Apr 2019

The Association of Employment Agencies (Singapore) AEA(S) is augmenting its mediation services to employers by tying up with the International Institute of Mediators (Singapore) (iiM).

Code of Conduct for Good Neighbours

29 Sep 2018

Code of Conduct for Good Neighbours was developed during the Conference held in 2018

Nee Soon GRC to get mediation club to help residents resolve conflicts between neighbours

22 Apr 2018

SINGAPORE - Nee Soon group representation constituency (GRC) will be the first constituency here to get its own mediation club within the year.

Photo credits: ST PHOTO/FELICIA CHOO

iiM

10 Apr 2017

The International Institute of Mediators (Singapore), known as iiM in short, was officially incorporated on 21 March 2017...